Effective Date: September 21, 2025
Digital Jetpack LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and receive communications from us including text messages.
By using our website, services, or providing your phone number for text communications, you consent to the practices described in this Privacy Policy.
We collect personal information that you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, business address
Business Information: Company name, job title, business type, industry details
Communication Records: Information shared during consultation calls, emails, text messages, and other communications
Booking Information: Preferred meeting times, scheduling preferences
Service Inquiries: Details about your AI needs and business challenges
SMS Consent: Your consent to receive text messages and communication preferences
When you visit our website, we may automatically collect:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, click patterns, referring websites
Cookies and Tracking Technologies: Information stored through cookies, web beacons, and similar technologies
We may receive information about you from third-party sources, such as:
Business directories and databases
Social media platforms
Marketing partners and referral sources
Public records related to your business
We use your information for the following purposes:
Schedule and conduct consultation calls
Provide AI consulting and implementation services
Communicate about your projects and account via email, phone, and text messages
Deliver customer support and technical assistance
Send service-related notifications and updates via SMS
Process payments and manage billing
Maintain accurate business records
Comply with legal obligations
Protect against fraud and unauthorized access
Send service updates and important notices via email and text messages
Share relevant industry insights and content
Promote our services and special offers through various channels including SMS
Conduct market research and analysis
Send appointment reminders and follow-up communications
Analyze website usage and performance
Enhance user experience and functionality
Develop new features and services
Troubleshoot technical issues
By providing your mobile phone number and agreeing to receive text messages, you expressly consent to receive SMS communications from Digital Jetpack LLC. This includes:
Service notifications and updates
Appointment reminders and confirmations
Business communications related to our AI technology services
Follow-up messages regarding consultations and services
Message frequency varies depending on your interaction with our services. You may receive:
Immediate confirmations after booking consultations
Appointment reminders (typically 24 hours and 1 hour before scheduled calls)
Follow-up messages after consultations
Periodic service updates and business communications
No more than 10 messages per month unless you specifically request more frequent communication
You can opt out of receiving text messages at any time by:
Replying "STOP" to any text message from us
Replying "UNSUBSCRIBE" to any text message
Contacting us directly at [email protected]
Calling us to request removal from SMS communications
After you opt out, you will receive one final confirmation message, and then no further SMS messages will be sent to your number.
Standard message and data rates may apply to all SMS communications. These charges are determined by your mobile carrier and are not controlled by Digital Jetpack LLC. Please contact your mobile carrier for information about your specific messaging plan and rates.
SMS messages are delivered through various mobile carriers. We are not liable for delays or failures in message delivery that may occur due to carrier issues, network problems, or device limitations.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We may share information with trusted third-party vendors who assist us in:
Website hosting and maintenance
Email marketing and SMS communications
Payment processing
Customer relationship management
Analytics and reporting
SMS delivery services
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information when required by law or to:
Comply with legal processes and court orders
Protect our rights and property
Ensure user safety and security
Investigate potential violations of our Terms of Service
We may share your information for other purposes with your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices
Secure SMS delivery systems
However, no method of transmission over the internet, cellular networks, or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce our agreements
Provide ongoing services to you
SMS consent records and communication logs are retained for compliance purposes as required by applicable telecommunications regulations. When information is no longer needed, we will securely delete or anonymize it according to our data retention policies.
Depending on your location, you may have the following rights regarding your personal information:
Request access to your personal information
Receive a copy of your data in a portable format
Request correction of inaccurate information
Update your personal details and communication preferences
Request deletion of your personal information (subject to legal obligations)
Restrict processing of your information
Object to certain uses of your data
Withdraw consent for processing where consent is the legal basis
Opt out of SMS communications at any time
To exercise these rights, please contact us using the information provided in Section 12.
Our website uses cookies and similar technologies to:
Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Enable certain website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality and your user experience.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Digital Jetpack LLC
7901 4th St N Ste 300, St. Petersburg, FL 33702 US
Email: [email protected]
For SMS-related inquiries or to opt out of text messages, you can also reply "STOP" to any text message from us.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Posting the updated policy on our website
Updating the "Effective Date" at the top of this policy
Sending email notifications for significant changes (where appropriate)
Sending SMS notifications for changes related to text messaging practices (if you have opted in)
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect and how it's used
The right to delete personal information (subject to exceptions)
The right to opt-out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights
California residents may submit requests by contacting us at the information provided above.
We comply with applicable federal and state regulations governing SMS communications, including but not limited to:
Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
Cellular Telecommunications Industry Association (CTIA) guidelines
Federal Communications Commission (FCC) regulations
Last Updated: September 21, 2025